- We are a Singapore
Ministry of Manpower (MOM) Licensed Agency, Licence No. C634801D.
In other words, we are licensed by the MOM to serve you. Please
click here to see what exactly is required to be licensed by the MOM.
- We are an Accredited
Agency of the Consumers Association of Singapore (CASETrust) for Good
Business Practices, Cert. No. CT/0001. Currently, only 10% of the
700 over agencies are accredited. If CASE trusts us, you can too. Please
click here to see what exactly is required to be accredited by CASE.
For your information, the Ministry of Manpower has deemed
it compulsory for all agencies to be accredited by June 2004 in
order to renew their licence and to continue business. That is to say, unaccredited agencies
may be unable to service you or honour their contracts with you
subsequent to June 2004. Please click here to see this Urgent Warning for Employers. However, 121 Personnel Services would still be
at your service subsequent to June 2004 as we are an accredited
- We have many
testimonials and we conduct surveys because we care a lot about our
customers' satisfaction with our service. Many of our customers are
pleased with our service, and that is why they have many kind comments
about us. Please click here to see our testimonials.
- We have
placed a $60,000.00 Performance Bond (for Comprehensive
Licence, effective 17 Dec 2011) with the MOM to ensure our good
performance. Therefore, your interest is always safe with us.
- To qualify
for the licence, our director has to attend and pass the
Certificate of Employment Agency course spanning 3 months in the
- To protect
your investment in our service, especially if you are recruiting a
transfer domestic helper through us, we are giving you a FREE
365 Days Guarantee with 2 FREE Re-matchings.
click here to see why is a Free Guarantee important.
By the way, your
investment in a transfer domestic helper is inclusive of all MOM
documentation costs and recruitment costs, except for insurance cost
which is due directly to the insurance company.
There are no hidden charges whatsoever. We
will inform you accordingly if there are any other charges.
- To ensure
that your transfer domestic helper is the best helper for you and your
family, we subject them to our proprietary
121 Match-Point System
and a rigorous interview process before you screen them
This is to ensure that the
right girl is matched to your family. Please
click here to see what exactly is a Match-Point System, how it works
and why it is important.
- We believe
in a long-term and cordial relationship with our customers. Thus, we
have implemented The Family Satisfaction
Program where you and your family are always welcome to call
us for any assistance. Please click here to see why a Family Satisfaction
Program is important. It is our pleasure to serve you.
* Update (17 Dec
2011): 121 Personnel Services Pte. Ltd. has been issued a
Comprehensive Licence. Our MOM Lic. No. is now 01C4854 and CaseTrust
No. is CT/1352.
* Update (1 Apr 2011):In accordance to the
Singapore Ministry of Manpower's EA Rules update: (1) the use of
unlicensed employment agencies may lead to a jail term for employers;
and (2) accreditation by the Consumers Association of Singapore is not
necessary for MOM licensing purposes.
* Update (5 Jan 2009):
121 Personnel Services is now known as 121 Personnel
Services Pte. Ltd. Our MOM Lic. No. is now J104001I and CaseTrust No.